At Nian Learning, we are committed to providing high-quality training and learning experiences. We strive to ensure that all learners are satisfied with our Digital Marketing Course with Internship and related services. However, we understand that under certain circumstances, you may wish to request a refund.
Please read our Refund Policy carefully before enrolling in any course.
1. General Refund Terms
- All course fees once paid are generally non-refundable.
- Refunds are considered only in exceptional cases and must meet the criteria outlined below.
- By enrolling in our courses, you agree to this Refund Policy.
2. Eligibility for Refund
You may be eligible for a refund if:
- You have not yet accessed any course materials (videos, documents, or live sessions).
- You submit a written request for a refund within 3 days of payment.
- There is a duplicate payment made due to a technical error.
- The course is canceled by Nian Learning due to unforeseen circumstances.
3. Refund Process
If you believe you are eligible for a refund:
1. Send a refund request email to info@nianlearning.com with:
- Full Name
- Registered Email ID
- Date of Payment
- Reason for Refund Request
2. Our team will review your request within 7 working days.
3. If approved, the refund will be processed to your original payment method within 10 working days.
4. Late or Missing Refunds
If your refund has been approved but not received:
- First, check your bank or credit card account again.
- Contact your payment provider; it may take time before your refund is officially posted.
- If you’ve done all of this and still have not received your refund, please contact us at info@nianlearning.com.
5. Cancellation of Enrollment
You may cancel your enrollment by notifying us via email. However, refunds will only be processed if your request meets the eligibility conditions mentioned above.
6. Policy Updates
We reserve the right to modify this Refund Policy at any time without prior notice. Please review this page periodically for changes.
7. Contact Us
If you have any questions or concerns regarding this Refund Policy, please contact:
Nian Learning
Email: info@nianlearning.com
Website: www.nianlearning.com